Integrated Communications Sdn Bhd, well-known as INCOMM, is going to close down its branch in Seria, Belait district. The last day of operation will be on Friday, 19th June 2026.
Most people expressed their disappointment through social media posts as they might experience difficulties with topping-up prepaid services and paying bills.
The customers of INCOMM are not only from nearby or surrounding areas but also come from various places such as Labi, Lumut, Kuala Belait and Tutong.
Through the outpouring on social media, elderly people and those who do not really know how to use online services might face difficulties in doing transactions.
The public is advised to go to the nearest authorised agents, usually shop retailers and gadget shops, for their convenience. Usually, the authorised agents have their official banner and accept payments and top-up services.